Company Introduction
UPIN Tech Hub is a leading fintech company that combines cutting-edge financial technology with customer-centric design to provide secure and seamless global remittance services. With our flagship product Utransfer, we are committed to making cross-border money transfers faster, easier, and more accessible for international communities living in Korea and beyond.
Our services span over 58 countries and 23 currencies, backed by robust compliance systems and internationally certified data security. We specialize in small overseas remittances, e-wallet solutions, and mobile financial platforms, building a trustworthy financial ecosystem for foreign residents and global partners.
Rooted in innovation, regulatory integrity, and user trust, UPIN Tech Hub continues to grow as a reliable financial partner through tailored fintech services that bridge people, countries, and currencies.
Job Description
1) Job Title
Customer Support & Marketing Manager (For China, Japan, Thailand, Nepal, Sri Lanka, Philippines, CIS, etc.)
2) Position Overview
- We are looking for a proactive and customer-oriented professional to manage client communications and support, while also executing marketing initiatives on various digital platforms. This role requires strong interpersonal skills and a deep understanding of online customer engagement, especially through social media.
3) Key Responsibilities
- Provide customer support via online channels and phone calls
- Promote the company’s services on social media platforms
- Communicate with customers through SNS community channels and assist in resolving issues
- Plan and manage content for social media marketing
4) Qualifications
- Excellent teamwork, collaboration, and communication skills
- Native speaker from one of the target countries (China, Japan, Thailand, Nepal, Sri Lanka, Philippines, CIS, etc.)
- Experience in online marketing or phone-based customer support
- Demonstrated experience in engaging with customers and problem-solving via social media
- Experience in content planning and social media channel management
5) Preferred Qualifications
- Previous work experience in overseas remittance services or the financial industry
- Valid visa to work in South Korea
6) Working Conditions
- Employment Type: 1-year contract position with a 3-month probation period; potential for full-time conversion
- Working Schedule: To be determined after the interview
- Work Location: Agabang Building, 207 Teheran-ro, Gangnam-gu, Seoul (within 300m from Yeoksam Station, Subway Line 2)
7) Hiring Process
- Document screening
- Interview(s)
- Final offer
Company Introduction
UPIN Tech Hub is a leading fintech company that combines cutting-edge financial technology with customer-centric design to provide secure and seamless global remittance services. With our flagship product Utransfer, we are committed to making cross-border money transfers faster, easier, and more accessible for international communities living in Korea and beyond.
Our services span over 58 countries and 23 currencies, backed by robust compliance systems and internationally certified data security. We specialize in small overseas remittances, e-wallet solutions, and mobile financial platforms, building a trustworthy financial ecosystem for foreign residents and global partners.
Rooted in innovation, regulatory integrity, and user trust, UPIN Tech Hub continues to grow as a reliable financial partner through tailored fintech services that bridge people, countries, and currencies.
Job Description
1) Job Title
Customer Support & Marketing Manager (For China, Japan, Thailand, Nepal, Sri Lanka, Philippines, CIS, etc.)
2) Position Overview
- We are looking for a proactive and customer-oriented professional to manage client communications and support, while also executing marketing initiatives on various digital platforms. This role requires strong interpersonal skills and a deep understanding of online customer engagement, especially through social media.
3) Key Responsibilities
- Provide customer support via online channels and phone calls
- Promote the company’s services on social media platforms
- Communicate with customers through SNS community channels and assist in resolving issues
- Plan and manage content for social media marketing
4) Qualifications
- Excellent teamwork, collaboration, and communication skills
- Native speaker from one of the target countries (China, Japan, Thailand, Nepal, Sri Lanka, Philippines, CIS, etc.)
- Experience in online marketing or phone-based customer support
- Demonstrated experience in engaging with customers and problem-solving via social media
- Experience in content planning and social media channel management
5) Preferred Qualifications
- Previous work experience in overseas remittance services or the financial industry
- Valid visa to work in South Korea
6) Working Conditions
- Employment Type: 1-year contract position with a 3-month probation period; potential for full-time conversion
- Working Schedule: To be determined after the interview
- Work Location: Agabang Building, 207 Teheran-ro, Gangnam-gu, Seoul (within 300m from Yeoksam Station, Subway Line 2)
7) Hiring Process
- Document screening
- Interview(s)
- Final offer